

‘We are proud of our Health Care Professionals and how the Access Service has made a difference to the accessibility of clinical appointments for the patients of Heywood, Middleton & Rochdale.
If you would like to make a comment regarding the service or express any ideas of how we can improve, we welcome your comments below.’
If you would prefer to e-mail us?
Patient feedback address is:
lgmch.accesspatientfeedback@nhs.net
Friends & Family Survey RHA Access Service
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Access Recent Feedback
March 29, 2025
Very efficient. Nice greeting from reception. Dr was very thorough. Requested a blood test which was arranged the same day .
Phoenix Centre
October 18, 2024
The young nurse who conducted my ECG was lovely very friendly and knowledgeable
Pennine Surgery
September 3, 2024
Lovely nurse and receptionist helped me have my blood test when I am an extremely nervous patient. Couldn't have had better service. Thanks ladies
Whitehall Street
August 3, 2024
Short wait and friendly and pleasant staff
Peterloo Medical Centre
April 15, 2024
Quick service. Helpful receptionist, smiley and caring. Doctor was thorough in his examination and diagnosis.
Whitehall Street
February 3, 2025
Brilliant service, doctor was thorough and extremely friendly!
Whitehall Street
October 18, 2024
I was seen very quickly by the nurse, she was friendly, professional and able to answer all my questions
Pennine Surgery
September 2, 2024
Brilliant doctor and reception staff. Very professional and helpful
Whitehall Street
May 16, 2024
I much prefer coming to the Phoenix Centre for less complex treatment than going to my GPs. It is calm, quiet and the GPs are all brilliant, particularly CLINICIAN NAME. Plus, you tend to get seen quicker, and it's just easier to access, with better appointment times for those who work.
Phoenix Centre
April 20, 2024
Convienient appointment, friendly professional
Phoenix Centre
December 14, 2024
Super service. Happy greeting from reception. Seen on time by the doctor. Understood my issue and dealt with very fast.
Phoenix Centre
September 13, 2024
Excellent service I don't think Rochdale could do without now. Dr's surgery appointments are so difficult to get but I've managed to get some at Whitehall St instead via GP surgery and they have been quick and a fantastic friendly service. The staff are wonderful. Please make sure this extended service continues, it is so needed.
Whitehall Street
August 16, 2024
Excellent service lovely receptionist and the GP Dr Abid was very thorough
Whitehall Street
April 22, 2024
Both the receptionist and GP were very helpful, seen on time
Phoenix Centre
April 18, 2024
very good
Phoenix Centre