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Access Service Feedback

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Working from Home

‘We are proud of our Health Care Professionals and how the Access Service has made a difference to the accessibility of clinical appointments for the patients of Heywood, Middleton & Rochdale.

If you would like to make a comment regarding the service or express any ideas of how we can improve, we welcome your comments below.’

 

If you would prefer to e-mail us?

Patient feedback address is:

lgmch.accesspatientfeedback@nhs.net

Friends & Family Survey RHA Access Service
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Smiling Colleague

September 3, 2024

Lovely nurse and receptionist helped me have my blood test when I am an extremely nervous patient. Couldn't have had better service. Thanks ladies

Whitehall Street

August 3, 2024

Short wait and friendly and pleasant staff

Peterloo Medical Centre

April 15, 2024

Quick service. Helpful receptionist, smiley and caring. Doctor was thorough in his examination and diagnosis.

Whitehall Street

April 20, 2024

Convenient times out of working hours

Phoenix Centre

April 18, 2024

I travelled to the hospital with the patient ambulance service and the are lovely people doing a wonderful job.
I saw Dr Scott in the chest clinic and she was marvelous explaining and helping

Whitehall Street

September 2, 2024

Brilliant doctor and reception staff. Very professional and helpful

Whitehall Street

May 16, 2024

I much prefer coming to the Phoenix Centre for less complex treatment than going to my GPs. It is calm, quiet and the GPs are all brilliant, particularly CLINICIAN NAME. Plus, you tend to get seen quicker, and it's just easier to access, with better appointment times for those who work.

Phoenix Centre

April 20, 2024

Convienient appointment, friendly professional

Phoenix Centre

April 18, 2024

i got an appointment straight away

Phoenix Centre

April 19, 2024

Very clean

Phoenix Centre

August 16, 2024

Excellent service lovely receptionist and the GP Dr Abid was very thorough

Whitehall Street

April 22, 2024

Both the receptionist and GP were very helpful, seen on time

Phoenix Centre

April 18, 2024

very good

Phoenix Centre

April 24, 2024

CLINICIAN NAME took my bloods for my isotret course, I have had my bloods taken from her once before for a different reason a long while ago and even then she was very friendly, lovely and chatty. You can tell she is very experienced and skilled as CLINICIAN NAME is probably the only person I have ever gotten bloods done from who is able to extract the blood painlessly and without leaving a bruise!

Phoenix Centre

April 15, 2024

Because it’s a good alternative service. Bit frustrating that I couldn’t access GP this morning, but this isn’t your fault

Phoenix Centre

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