Senior Receptionist/Team Leader

To support the Practice Manager in managing and supporting the administrative/reception team, handling daily operations, ensuring high standards of patient service, coordinating training, managing rotas, and resolving issues.

Performing core admin tasks including booking appointments, patient registration, and workflow management, bridging staff needs with practice goals and CQC compliance.

Key duties include team motivation, performance management, facilitating communication, and operational efficiency, often focusing on short-term goals and individual development within the admin/reception function