Runner Up < Back Melanie Stansfield Loyalty Award Runner Up Mel has been at the practice for many years 25+. She is an asset to the team and will be missed when that (retirement) time comes Mel has been medical secretary at MVP since 1995. She is an absolute trouper and is very very rarely off ill. She organises our Xmas doo every year and it runs like clockwork. She is fantastic at what she does and has successfully passed her knowledge and skills onto a colleague so she is able to cover when she is on holiday. She is 60 in June and I would love for her to gain some recognition of her loyalty and hard work over the years. She does a fab job and it would be great for her to be recognised. Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link

11e532fc-1f36-44ca-850c-2a4b5d611683 < Back The Strand Medical The Strand, Rochdale OL11 2JG, UK 01706 861616 Visit website Primary Care Network: The Bridge

Runner Up < Back Alexandra Penlington Makes My Day Award Runner Up "I am thrilled to nominate Alexandra Penlington for the prestigious ""Who Makes My Day"" Award. Alexandra's unwavering positivity and contagious smile have consistently been the highlight of my mornings as I walk into work. From the moment I step through the office doors, Alexandra's warm greeting and genuine smile never fail to uplift my spirits. Her cheerful demeanor creates a welcoming and vibrant atmosphere that sets the tone for the entire day. What sets Alexandra apart is not just her cheerful disposition, but her genuine care and compassion for her colleagues. She goes above and beyond to make everyone feel valued and appreciated, whether through a kind word of encouragement or a thoughtful gesture of support. Her ability to brighten someone's day with a simple act of kindness is truly remarkable. Beyond her infectious positivity, Alexandra's professionalism and dedication to her work are exemplary. Despite any challenges or setbacks, she approaches each task with enthusiasm and a can-do attitude, inspiring those around her to do the same. Alexandra's impact extends far beyond her immediate team. She fosters a sense of unity and camaraderie across departments, bringing people together through her positivity and inclusive nature. In recognition of her outstanding contributions to my daily happiness and her ability to spread joy throughout the workplace, I wholeheartedly nominate Alexandra Penlington for the ""Who Makes My Day"" Award. She is a true gem in our workplace, and I am grateful to have her as a colleague." Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link

Finance & Business Information Team < Back Tracy Thompson Finance & Business Information Team Business Intelligence and Finance Support Officer

87b4b239-911f-400c-b147-b5cc37ce0cf7 < Back Supporting people living with long-term conditions Future Learn Ongoing https://www.futurelearn.com/courses/supporting-long-term-conditions Explore how healthcare professionals work in partnership with people with long-term conditions in this free online course. There are some 15 million people in the UK currently living with a long-term condition and many more millions worldwide. Many are living with more than one long-term condition, which is impacting on both their physical and psychological wellbeing. Self-management of long-term conditions The focus of healthcare is rapidly changing both globally and across professional disciplines. Quality, patient-centred care requires an understanding of the evidence base for disease management, alongside collaborative care planning that includes the patient, their family, carers and the multidisciplinary team.

1686f482-d50a-4746-b10e-00923465903b < Back The Junction Surgery Grimshaw Lane, Middleton, Manchester M24 2AU, UK 0161 271 3030 Visit website Primary Care Network: Middleton

Runner Up < Back Julie Miller Office MasterChef Award Runner Up "Julie’s cakes and brownies are the best I’ve ever tasted hands down. A treat to eat every time we are so lucky to have a talented baker on the team." Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link

99a65e68-2248-410c-b5bc-2fdfc1ac8f05 < Back District Nurses (HMR) Telephone number: 11 June 2025 at 13:19:26 0161 763 8525 Share Who is the service for? Patients over the age of 18 who are registered with a Heywood Middleton and Rochdale GP. The district nursing service provides nursing care to housebound patients in their own homes and clinic appointments for non-housebound patients. The service is a key part of the Integrated Neighbourhood Teams. What does the service provide? The service provides skilled nursing care at home and in residential care homes, 24 hours a day/365 days a year for patients and families. Treatment room services are available 5 days a week, and evenings Monday-Friday. The district nursing team offer a range of clinical interventions for people aged 18 and over and works in partnership with specialist nursing teams, GPs and multi-agency teams to coordinate care as required. Where is the service based? There are 5 Neighbourhood Teams who are supported by the Out of Hours District Nursing Team to provide care 24 hours a day. Heywood Integrated Neighbourhood Team: Phoenix Centre, Heywood Middleton Integrated Neighbourhood Team: Brook House, Middleton Rochdale North Integrated Neighbourhood Team: Spotland Bridge Mill, Rochdale Rochdale South Integrated Neighbourhood Team: Spotland Bridge Mill, Rochdale Pennines Integrated Neighbourhood Team: Littleborough Health Centre Out of Hours District Nursing Team, Rochdale Infirmary Service contact via Single Point of Access: 0161 763 8525 (24/7 calls answered) Link if available: https://www.northerncarealliance.nhs.uk/our-services/integrated-community-services?q=%2Four-services%2Fintegrated-community-services

Access Service Team < Back Alex Fagan Access Service Team Access Administrator My name is Alex 😊 I started working for RHA in November 2019 as an administrator. This was my first role in health care and grew into the Business Support Officer for the Heywood PCN. My administrator role developed quickly with COVID 19, becoming the lead administrator for the housebound and care home vaccinations. With the support of all the team my skills developed, and I gained more confidence within my work and was inspired to join the HART team. For a few months I worked alongside 2 nurses and an HCA learning about the needs of the transient and vulnerable community. With the support of the Primary Care Academy, I was able to achieve my Level 1 in Functional Skills Maths. A subject I have never been strong at, but RHA and the Academy really supported me through my learning. I worked closely with the Heywood Clinical Director (Dr Z Mohammed) and the PCN Manager (Adele Hardacre) as a Business Support Officer, supporting with the daily tasks of working within a PCN. I am a trained Phlebotomist and provided the Network with domiciliary Phlebotomy, workd with the ARRS staff team as a first point of contact for any queries and arrange events for the PCN in which they educate the public on the importance of their health needs and what the PCN team can do. I am now the Senior Administrator for the Access Service, which is additional primary care appointments out of hours (evenings and weekends) within HMR. I support the Service Manager with any tasks relating to the service, work on the rota of bank staff who work at the hubs. With the support of HR onboard new staff to the bank, create and ensure new staff receive an induction and information on the service is kept up to date (including email communications and updates to the RHA Website). I am currently awaiting a start date in BTEC Diploma in Team Leading Level 2 to develop my skills. Working in Primary Care is so interesting and always presents a new challenge as every day is different. When I started with RHA I had no idea how supportive and caring the team would be and love how they encourage you to grow and develop into a happy and professional career. When I’m not working, I enjoy doing my own nails (which I learnt in lockdown) binge watching Netflix seasons my fave at the moment is The Crown and trying new restaurants…and cocktails 😉.

Primary Care Network Team < Back Tayyib Primary Care Network Team Clinical Pharmacist

Rochdale Health Alliance Senior Management Team < Back Phillip Prime Rochdale Health Alliance Senior Management Team Finance and Business Support Manager Phillip Prime has more than 25 years of working in the NHS and Health environment in Primary Care. Before joining Rochdale Health Alliance in 2018, Phillip had worked for CCGs, PCTs and NHSE covering Primary Care Finance and the Quality and Outcome Frame work. Philip’s current role involves the oversight and coordination between Finance and the business areas to ensure robust financial management.

The Bolton Family Practice < Back Debra Benyon The Bolton Family Practice Medical Receptionist