"Karen Doolin is a beacon of excellence in our practice, embodying the very essence of what it means to be a shining star. Her remarkable contributions extend far beyond the confines of her role, leaving an indelible mark on both our team and the patients we serve.

As a senior receptionist, Karen's impact goes beyond the traditional scope of her duties. She approaches each day with a genuine passion for providing exceptional service, going above and beyond to ensure that every patient interaction is nothing short of extraordinary. Whether answering phone calls, scheduling appointments, or greeting patients with a warm smile, Karen consistently demonstrates professionalism, empathy, and unwavering dedication.

What truly sets Karen apart is her innate ability to connect with people on a personal level. She possesses a rare gift for making everyone feel valued and respected, regardless of the circumstances. Patients often commend her for her kindness, patience, and willingness to listen, which significantly enhances their overall experience with our practice. Karen's genuine care and compassion leave a lasting impression, fostering trust and loyalty among those we serve.

In addition to her exemplary service to patients, Karen is also a vital member of our team, always willing to lend a helping hand and support her colleagues. Her positive attitude and willingness to tackle any challenge with enthusiasm inspire those around her to strive for excellence. Karen's collaborative spirit and strong work ethic contribute to the cohesive and harmonious environment within our practice, making her an invaluable asset to our team.

In recognition of her outstanding contributions to our practice and patients, Karen Doolin is truly deserving of the Shining Star Award. Her unwavering commitment to excellence, genuine compassion for others, and positive impact on our practice make her a shining example of professionalism and dedication. We are privileged to have Karen as part of our team, and we wholeheartedly endorse her for this well-deserved honour."