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Red Carpet Entrance

Lisa Bowie

Non-Clinical Excellence Award

Runner Up

Lisa goes above and beyond as practice manager. She helps and often gives her personal time to help patients in need. Sometimes offering to drive many miles to collect and deliver prescriptions and to assist in offering lifts to members of the clinical team who don't drive to deliver care to our housebound patients.

She will often do welfare calls in her own time and check up on the frail and vulnerable who we are worried about collectively as a team. She will often diffuse situations which could escalate when frustrated and unwell patients call in anger and saves the clinicians and other members of the admin team from getting any stick first hand!

Patients really value her time and efforts and so do us clinicians. She goes out of her way to find out what members of the team like in terms of drinks and snacks too!

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