Runner Up < Back Peterloo Medical Centre Excellence in Reception Award Runner Up The reception team at Peterloo Medical Centre are a team of absolute super stars – They have been through a lot in the last 12 months, including lots of significant practice changes e.g. using a brand new appointment system and educating patients on how to use it, along with PATCHS, NHS App promotion and all its tweaks and changes, plus learning a brand new telephone system. In the midst of all that we lost a few staff members out of the team so at some points were extremely short staffed and yet the team banded together and soldiered on covering shortages between them, and just supporting each other throughout. every single one of them deserve this award because Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link

c6907d96-2106-47f1-98aa-eef6b4eba87f < Back Thinking ahead Telephone number: 13 December 2023 at 11:45:41 01706 751180 Share Thinking Ahead help everyday issues that affect your mental wellbeing and provide professional support for more common mental health difficulties, such as anxiety and depression. The Big Life Group is one of our partner organisations, and we provide the following as part of the Thinking Ahead service: Cognitive-behavioural therapy Eye movement desensitisation reprogramming (EMDR) for post-traumatic stress disorder Mindfulness-based cognitive therapy. Facebook Link if available: https://www.thebiglifegroup.com/service/thinkingahead/

471e3a77-b3b1-4f32-b70e-c00766ef8005 < Back RSPH Level 3 Certificate in Social Prescribing RSPH- Royal Society for Public Health Ongoing https://www.rsph.org.uk/qualification/rsph-level-3-certificate-in-social-prescribing.html RSPH Level 3 Certificate in Social Prescribing This qualification will provide candidates with a knowledge and understanding of the principles of social prescribing The objective of this qualification is to provide learners with the knowledge, skills and understanding to deliver personalised care as part of a social prescribing programme, in order to promote the health and wellbeing of individuals, groups and communities. The qualification is mapped against the learning outcomes included in both the core capabilities to enable and support people and the social prescribing and community-based support sections of the Personalised Care Institute curriculum.

Primary Care Network Team < Back Andrea Primary Care Network Team Social Prescribing Link Worker

b601f719-de1b-4fd1-b444-15023df38d92 < Back Minor Eye Conditions Service Telephone number: 22 March 2024 at 12:30:54 Share Link if available: https://primaryeyecare.co.uk/services/minor-eye-conditions-service/

Runner Up < Back Pennine Surgery Reception Team Excellence in Reception Award Runner Up "I have worked across many surgeries and I have to say that the team at Pennine always go above and beyond. They never react to even the harshest of interactions when patients are unwell frustrated and angry and remain ever professional. They aim to help out where they can and often are able to sort out problems at source which are more social or administrative despite the patients' insistence on speaking the doctors about them. They guide and comfort and also have amazing clinical acumen for non clinicians - able to point out a regular patient who may look unwell , even in the local supermarket! and get them booked in. They help those who are frail and elderly to navigate a difficult system of bookings referrals results etc and they always look after us clinicians - they protect us so we can look after the unwell and take a lot of the brunt of the frustration themselves as well as keeping me fed and watered. I am super proud of our amazing reception team at Pennine. Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link

Access Service Team < Back Chelsea Goram Access Service Team Medical Administrator

The Bolton Family Practice < Back Nazima Patel The Bolton Family Practice Medical Receptionist

Primary Care Network Team < Back Emily Primary Care Network Team Clinical Pharmacist

7328aa4a-7759-43be-b572-5bc27564994d < Back Kingsway Medical Practice Kingsway, Rochdale OL16 4AT, UK 01706 664120 Visit website Primary Care Network: Canalside

Runner Up < Back Dr Sarah Waqar Clinical Excellence Award Runner Up Goes above and beyond and is the most caring doctor I know I always get such positive feedback from patients about Sarah, they love her! Not only is she an excellent communicator with them but she is also an excellent clinician and is able to apply her knowledge to ensure patients are treated safely and very well. She is always striving to learn more and do more to improve patient care. Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link

a1d2a79d-3272-495b-a7a4-fd94711d455d < Back Physio Direct Telephone number: 13 December 2023 at 11:50:42 Share Who can self-refer? You must be 16 years of age or over and have a musculoskeletal problem such as back pain, neck pain, a painful joint, and/or general soft tissues sprains and strains. This includes sports injuries, work related injuries and postural problems. Please note self-referral is for pain or symptoms affecting one area of your body only. Link if available: https://physiodirect.northerncarealliance.nhs.uk/