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Runner Up < Back Karen Doolin Shining Star Award Runner Up "Karen Doolin is a beacon of excellence in our practice, embodying the very essence of what it means to be a shining star. Her remarkable contributions extend far beyond the confines of her role, leaving an indelible mark on both our team and the patients we serve. As a senior receptionist, Karen's impact goes beyond the traditional scope of her duties. She approaches each day with a genuine passion for providing exceptional service, going above and beyond to ensure that every patient interaction is nothing short of extraordinary. Whether answering phone calls, scheduling appointments, or greeting patients with a warm smile, Karen consistently demonstrates professionalism, empathy, and unwavering dedication. What truly sets Karen apart is her innate ability to connect with people on a personal level. She possesses a rare gift for making everyone feel valued and respected, regardless of the circumstances. Patients often commend her for her kindness, patience, and willingness to listen, which significantly enhances their overall experience with our practice. Karen's genuine care and compassion leave a lasting impression, fostering trust and loyalty among those we serve. In addition to her exemplary service to patients, Karen is also a vital member of our team, always willing to lend a helping hand and support her colleagues. Her positive attitude and willingness to tackle any challenge with enthusiasm inspire those around her to strive for excellence. Karen's collaborative spirit and strong work ethic contribute to the cohesive and harmonious environment within our practice, making her an invaluable asset to our team. In recognition of her outstanding contributions to our practice and patients, Karen Doolin is truly deserving of the Shining Star Award. Her unwavering commitment to excellence, genuine compassion for others, and positive impact on our practice make her a shining example of professionalism and dedication. We are privileged to have Karen as part of our team, and we wholeheartedly endorse her for this well-deserved honour." Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link

14d9f057-a219-4f2d-aa7a-a295997482c5 < Back Dietician Working alongside GPs to meet patients' healthcare needs. https://www.youtube.com/watch?v=9w73JIucOHw Dietitians are healthcare professionals that diagnose and treat diet and nutritional problems, both at an individual patient and wider public health level. Working in a variety of settings with patients of all ages, dietitians support changes to food intake to address diabetes, food allergies, coeliac disease and metabolic diseases. Dietitians also translate public health and scientific research on food, health and disease into practical guidance to enable people to make appropriate lifestyle and food choices. www.healthcareers.nhs.uk Dietitian Entry requirements You must first successfully complete an approved degree in dietetics, usually at undergraduate level. Previous Next

HMR Primary Care Academy is supporting the implementation of the NHS strategic direction, the Five Year Forward View and the programmes that support it, particularly the GP workforce 10 point plan, which stresses the urgent need to recruit doctors and nurses into general practice, retain current staff and support returners. Our Future Aims HMR Primary Care Academy is supporting the implementation of the NHS strategic direction, the Five Year Forward View and the programmes that support it, particularly the GP workforce 10 point plan, which stresses the urgent need to recruit doctors and nurses into general practice, retain current staff and support returners. To help future proof General Practice in HMR by providing clinical and non-clinical staff with the necessary workforce skills, values and support tools, such as mentoring to improve the quality and continuity of safe primary care services in HMR. To promote HMR as the first-choice career location for GPs, Nurses and other health professionals planning their future and highlight the many benefits of living and working in the area with an emphasis on introducing roles emerging and apprenticeships available. To demonstrate that HMR values its primary care staff and their essential role in securing the sustainability of the NHS and acknowledges the need to nurture and support career development. To implement recruitment and retention initiatives to support GP Practices. To grow our own staff by working with local training providers, schools, colleges and universities. The Academy will support practices and system leaders to respond to the changing needs of local health and care systems and helps to avoid future vulnerability by understanding and planning for future change now. Research and development - To identify those members who would like to be involved in research and form links with universities /networks. We believe primary care is the heart of the NHS and key to sustainability and transformation. The Academy was formally launched on Thursday 13th September 2018 at Rochdale Football Club with representatives from key stakeholders across HMR invited.

Home Confidentiality Confidentiality and Medical Records The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances: To provide further medical treatment for you e.g. from district nurses and hospital services. To help you get other services e.g. from the social work department. This requires your consent. When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care. If you do not wish anonymous information about you to be used in such a way, please let us know. Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff. Freedom of Information Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager. Access to Records In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager. No information will be released without the patient consent unless we are legally obliged to do so. Updating Your Details Click on the link to update your details via a manual form: Update My Details

Primary Care Network Team < Back Orla Primary Care Network Team Clinical Pharmacist

HART Service Feedback Your privacy is our concern too - read our privacy policy here ‘We are proud of our Health Care Professionals and how the HART Service has made a difference to the accessibility of clinical access for the people of Heywood, Middleton & Rochdale . If you would like to make a comment regarding the service or express any ideas of how we can improve , we welcome your comments below.’ Friends & Family Survey HART Service Leave some feedback... Please type the location of seeing our nurses* Choose the date, when we helped you:* Please choose your gender:* Male Female Prefer not to say Other Age:* 16 or under 17 to 24 25 to 39 40 to 59 60 to 74 75 or over We would like you to think about your recent experiences of our service. How likely are you to recommend our service to friends and family if they needed similar care or treatment?* Extremely likely Likely Neither likely nor unlikely Unlikely Extremely unlikely Don't know Thinking about your response to the previous question, what is the main reason why you feel this way?* How did you reach your appointment today?* My own car Friend/Family member brought me Taxi Bus Pedal bike Walked Other This survey is anonymous, however please tick this box if you DO NOT wish your comments above to be made public: Submit

Runner Up < Back Pennine Pharmacy Team Amazing Addition Award Runner Up "Not sure if this counts as a new addition but this team is new to our way of working in terms of the Clinical Pharmacy roles - please feel free to move this to another category if it fits! Since the publication of NICE guidelines on chronic pain and opiates as well as individual targets set to reduce benzodiazepine and other medications of potential abuse, I have been working really closely at Pennine Surgery and Village Medical Centre with our excellent team of clinical pharmacists. They are always happy to initiate and follow up on what can be very difficult conversations /consultations with regards to medications with addictive potential in a very difficult patient group who are often in pain, depressed and fearful of reducing these medications. There is often angst as well as anger when the suggestion is made to reduce medications which the patient feels still benefit them and to help them to understand the harm. The team have even agreed to meet and do joint consultations with me and we have much lower numbers of high dose opiate and benzo users thanks to these. I couldn't have done it without you! Thanks - Dr Aggy York" Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link

Runner Up < Back Alexandra Penlington Makes My Day Award Runner Up "I am thrilled to nominate Alexandra Penlington for the prestigious ""Who Makes My Day"" Award. Alexandra's unwavering positivity and contagious smile have consistently been the highlight of my mornings as I walk into work. From the moment I step through the office doors, Alexandra's warm greeting and genuine smile never fail to uplift my spirits. Her cheerful demeanor creates a welcoming and vibrant atmosphere that sets the tone for the entire day. What sets Alexandra apart is not just her cheerful disposition, but her genuine care and compassion for her colleagues. She goes above and beyond to make everyone feel valued and appreciated, whether through a kind word of encouragement or a thoughtful gesture of support. Her ability to brighten someone's day with a simple act of kindness is truly remarkable. Beyond her infectious positivity, Alexandra's professionalism and dedication to her work are exemplary. Despite any challenges or setbacks, she approaches each task with enthusiasm and a can-do attitude, inspiring those around her to do the same. Alexandra's impact extends far beyond her immediate team. She fosters a sense of unity and camaraderie across departments, bringing people together through her positivity and inclusive nature. In recognition of her outstanding contributions to my daily happiness and her ability to spread joy throughout the workplace, I wholeheartedly nominate Alexandra Penlington for the ""Who Makes My Day"" Award. She is a true gem in our workplace, and I am grateful to have her as a colleague." Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link

Primary Care Network Team < Back Neelam Primary Care Network Team GP

Clinical Excellence Award < Back Jake Riley Clinical Excellence Award Winner "I am writing to nominate Jake Riley, a dedicated nurse leading the newly developed Mental Health Living Well team in Pennines, for the clinical excellence award in recognition of his outstanding contributions to mental health care and team leadership. Jake has been at the forefront of this new service for the past six months, guiding it from its inception to a robust and highly effective support system for individuals struggling with mental health issues. His exceptional ability to connect with and support these individuals is truly remarkable. He demonstrates deep compassion and unwavering dedication, ensuring that each person he works with feels heard, valued, and supported. Jake’s leadership skills are equally impressive. He fosters a collaborative and inclusive work environment, bringing the team together with his positive energy and open communication. He is always available to support his colleagues, offering guidance and encouragement whenever needed. His efforts have not only strengthened the team but also enhanced the quality of care provided to our community. His commitment to going above and beyond in his role is evident in his daily actions. Whether it’s spending extra time with a patient in need, developing new initiatives to improve service delivery, or simply being a reliable and supportive colleague, Jake embodies the qualities of an exceptional nurse and leader. I wholeheartedly believe that Jake deserves to be recognised for his extraordinary contributions to our community and the field of mental health. His dedication, compassion, and leadership make him an exemplary candidate for this award." A huge well done to our SMHP Jake and team for the immense efforts and dedication with integrating the new Mental Health Living Well Service model for the patients of Pennines PCN. This is an invaluable service which has provided a huge amount of capacity in an area which our GP Practices alone could not match the demand. Your service has not only proven its benefit with our patients, but has massively relieved the strain on our general practitioners and GP Practice staff. Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link

Primary Care Network Team < Back Jessica Primary Care Network Team Care Co-Ordinator

6a742c39-f583-4ee6-ada5-8c5e4a85aaa4 < Back The Ghafoor Family Practice Maclure Road, Rochdale OL11 1DN, UK 01706 397666 Visit website Primary Care Network: The Bridge