AWARDS NIGHT 2024

Lisa goes above and beyond as practice manager. She helps and often gives her personal time to help patients in need. Sometimes offering to drive many miles to collect and deliver prescriptions and to assist in offering lifts to members of the clinical team who don't drive to deliver care to our housebound patients. She will often do welfare calls in her own time and check up on the frail and vulnerable who we are worried about collectively as a team. She will often diffuse situations which could escalate when frustrated and unwell patients call in anger and saves the clinicians and other members of the admin team from getting any stick first hand! Patients really value her time and efforts and so do us clinicians. She goes out of her way to find out what members of the team like in terms of drinks and snacks too!

Always implements 110% into all referrals received, even during busier periods. Exceptional communication skills. Extremely caring nature - nothing is too much.

Chelsea is always finding healthy fun recipes for our team to try. She loves trying different food preferences like vegetarian and vegan and makes a mean curry

Louise primarily works in reception but oversees childhood immunisations. At a time where it is extremely difficult to achieve this target in QOF, Louise has ensured we gained every single point available and all children whose parents had consented were vaccinated in time. MMR uptake is high and we are confident that Louise will continue to ensure we achieve in this area. If you show her a list of children, she knows each and every one and their circumstances. She is the Vacc and imms queen and we owe our success in this area to her (and of course the nurses) but primarily her for keeping on top and chasing DNAs

This person shows excellence in her work, goes above and beyond.

the most melt in your mouth vienees whirls

Always goes above and beyond, really genuinely cares about patients and actively does whatever she can help always. I have personally learnt a lot from Sarah and I think she is a real asset to the social prescribing team in Pennines :)

Yeasmeen is a delight to the practice, she is a listener and takes things on board. Always happy to help everyone with a big smile on her face. you are always striving to improve patient care. keep it up Yeasmeen1

Ginger cake - no more needs saying